ASSISTANCE

Givego Concierge

CONCIERGE

Our team is available, at your convenience, to help you get started with Givego, for free.

We know that signing up, creating your first connection, and learning some of the best practices can be a bit tricky. That's why we're here. 

Building something easy to use, is hard. Our team is here to make sure you have the best experience, possible. Simply pick a time that works for you and spend 15-minutes with one of our skilled concierge team members who are ready to help you with any product questions you may have.

FAQ

Need clarification?

What is Givego Concierge?

Our complimentary concierge service allows you to speak directly one-on-one with a member of our customer service team. This call can help with issues on setup, account creation, gift cards, and more. 

Simply book a time that works for your schedule and we'll invite you to a quick 15-minute virtual call. 

Do you call us?

We don't call you. When you schedule a time, you are expected to show up, and a member of our team will be waiting to admit you into your scheduled call. 

Can you set up my account for me?

We can't fully set up your Givego account for you, but we can help guide you through the steps and address any technical issues you may be experiencing.