Effective date: March 15, 2019
What Information does Givego Collect?
Information You Provide to Us:
Givego is a digital software and consumer services company incorporated in Delaware, whose principal place of business is Park City, Utah 84098. Givego provides the software tools for coaches to enhance their coaching businesses and athletes and parents the tools to gain digital access to coaches.
In the category of digital coaching, training, and fitness applications, Givego aids athletes, coaches, and other individuals to interact through various mediums including, but not limited to, video, audio, and text. Almost everything you do when using our services is collected, stored, aggregated, and analyzed by Givego.
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services.
Information Collected Automatically:
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” information, your location, the time of day, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s automatic collection of certain information (including the acceptance of cookies), but this may prevent you from taking advantage of some of our features.
When we automatically collect the usage information described above, except as part of our Services, we generally use this data in aggregate form and not in a manner that would identify you personally. For example, this aggregate data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Information Collected From Other Mobile Apps and Websites and Do Not Track Policy
Our Services available through a browser do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our Services.
Will Givego Share Any of the Personal Information it Receives?
In addition, we may share certain Personal Information with third parties as described in this section:
Information that’s no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners and the public. This would include your user name if you enter one in the profile. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, except as discussed above regarding our Services, we don’t disclose aggregate information to a partner in a manner that would identify you personally, as an individual.
Advertisers: In the future we may choose to allow advertisers and/or merchant partners (“Merchant Partners”) to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in non-personally identifiable form to a Merchant Partner, in order for that Merchant Partner to select the appropriate audience for those advertisements and/or offers. For example, we might use the fact you are located in Park City, Utah to show you ads or offers for local businesses, but we will not tell such businesses who you are. Or, we might allow advertisers to display their ads to users with similar usage patterns to yours, but we will not disclose usage information to advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.
Related Businesses and Services: In certain situations, businesses or third party apps or websites we’re affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may include the ability for you to automatically transmit Third Party Account Information to your Services profile or to automatically transmit information in your Services profile to your third party account. We have no control over the policies and practices of third party apps, websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated apps, website or business, please review all such apps’, websites’ or business’ policies.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Is Personal Information about me secure?
Some of our services may not require passwords and we cannot protect the integrity of your browser, system or computer. You must prevent unauthorized access to your account and Personal Information by appropriately limiting access to your computer or device and browser.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
Through your account settings or profile page, you may access, and, in some cases, edit or delete all profile data.
The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at firstname.lastname@example.org.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it.
What are my rights regarding my personal information?
Your rights will be determined principally by the law of the jurisdiction in which you reside or of which you are a citizen. If you reside in or are a citizen of a country in the European Union, you have certain rights under the General Data Protection Regulation, including:
The right to access your personal information that we have collected and know how it has been collected, processed, and stored, what data exists, and for what purposes. (Right of access)
The right to rectify any incomplete or incorrect data. (Right to rectification)
The right to have personal data permanently deleted. (Right to erasure)
The right to block or suppress personal data being processed or used. (Right to restriction of processing)
The right to move, copy, or transfer personal data from one data controller to another, in a safe and secure way. (Right to data portability)
The right to object to being subject to public authorities or companies processing their data without explicit consent. (Right to object)
The right to demand human intervention rather than automated decision making. (Right to not be subject to automated decision making)
The right to withdraw consent at any time.
The right to lodge a complaint. Users have the right to bring a claim to their competent data protection authority.
Where can I make a complaint about your handling of my personal information?
If you believe that your rights have been infringed by Givego regarding the processing of your personal information, you may ask for advice on how to exercise your rights or make a formal complaint, if you are in the United States, to the state attorney general’s office of most states in the United States or the Federal Trade Commission or, if you are in the European Union, the European Data Protection Supervisor (EDPS).
What if I need to contact you or if I have questions about this policy?
If you wish to contact us or if you have any questions or concerns regarding our privacy policies, please send us a detailed message to firstname.lastname@example.org, and we will try to resolve your concerns.